Return and Refund Policy
60-day, no-questions-asked guarantee
If your purchase is not right for you, request a refund within 60 days of delivery. No questions asked. No return required. You may use the product before deciding.
How to request your refund
Email support@soleivar.com with your order number or the email address used for the purchase so we can locate your order. You do not need to provide a reason or send the product back.
Refund timing
We process refunds to the original payment method within 3 to 5 business days. Your bank or payment provider may take additional time to post the credit.
Subscription purchases
The same 60-day guarantee applies to each delivered subscription order. Requesting a refund does not automatically cancel future subscription deliveries. Use your subscription management link or contact us for cancellation help.
Damaged or incorrect orders
If your order arrives damaged or contains the wrong item, email us so we can help.