Frequently Asked Questions
What makes Soleivar different from other premium skincare?
Most premium skincare brands use one or two active ingredients and sell the same formula to everyone. Soleivar products are formulated specifically for skin that changed after 30. The Radiant Hydration Serum, for example, contains seven forms of hyaluronic acid at different molecular weights, a complete five-ceramide complex, and Saccharide Isomerate. Each ingredient was chosen to address the specific reasons changed skin stops holding moisture. This is not a general-purpose serum with premium packaging. It is a formula built for a specific problem.
Who is Soleivar for?
Women whose skin changed after 30 and whose old skincare routine stopped delivering results. If your skin feels drier than it used to, if your makeup sits differently, if you look tired when you are not, and if you have tried other products that worked briefly and then stopped, Soleivar was built for you.
How does the 60-day guarantee work?
Try any Soleivar product for up to 60 days. If it is not working for you, contact us and ask for a refund. That is it. No forms to fill out. No justification required. No return required. Full refund.
Do I need to return the product for a refund?
No. You do not need to return the product. You do not need to send back the bottle. Even if it is empty. Just contact us and ask. We will process your refund.
How long does the Radiant Hydration Serum last?
The bottle has 90 pumps. At 2 pumps once daily, it lasts approximately 45 days. At twice daily, approximately 22 days. Most customers find it lasts 30-45 days depending on how much they use and how often. The 30-day subscription is designed to keep you supplied before you run out.
How long does the Luminous Repair Cream last?
The Luminous Repair Cream comes in two separate 15ml containers (30ml total). You use one pump from each container per application (45 uses total). At once-daily use, it lasts approximately 45 days. At twice-daily use, approximately 22 days. Most customers find it lasts about 30 days. The two-container design keeps the active ingredients at full strength until you mix them, but it does mean the product is used faster than a single-container cream. We are upfront about this so you can plan your supply.
Can I use the serum and cream together?
Yes. They were designed to complement each other. Apply the Radiant Hydration Serum first and let it absorb for about a minute. Then apply the Luminous Repair Cream. The serum provides multi-layer hydration. The cream adds barrier support and richer moisture on top. Together, they cover hydration and repair.
How do subscriptions work?
When you choose a subscription, you receive a fresh supply every 30 days at a lower price than single purchase. You can pause, skip, or cancel at any time. No commitments, no penalties, no hidden fees. All subscriptions are covered by the same 60-day guarantee.
What is Saccharide Isomerate?
Saccharide Isomerate is a sugar-based ingredient designed to mimic your skin's natural moisturizing factors (NMF). After 30, your skin gradually produces less of these factors. That is one of the reasons skin stops holding moisture the way it used to. Saccharide Isomerate is designed to support this natural system rather than just adding moisture on top. It is one of the key ingredients that makes the Radiant Hydration Serum different from standard hydrating serums.
Is this anti-aging?
Soleivar products are designed for skin that changed after 30. They support hydration, barrier health, and a more comfortable, fresher appearance. We do not make anti-aging claims or promise to reverse anything. What we can say is that skin that is properly hydrated and supported looks healthier, feels more comfortable, and wears makeup better. That is what our products are formulated to do.
Will this work under makeup?
Yes. All three products were designed with daily wear in mind. The Radiant Hydration Serum is lightweight and absorbs cleanly. It does not pill, sit heavy, or interfere with foundation. The Luminous Repair Cream is richer but still absorbs fully. The Illuminating Eye Cream sits flat under concealer. Many women use Soleivar products as the base of their morning routine before makeup.
What if I have sensitive skin?
Soleivar products are free of added fragrance and are formulated with calming ingredients like Centella Asiatica and Allantoin. However, everyone's skin is different. If you have known sensitivities to specific ingredients, we recommend checking the full ingredient list on each product page before purchasing. And with the 60-day guarantee, if your skin does not respond well, you are covered.
How long before I notice a difference?
Most women notice their skin feels more comfortable and hydrated within the first few days. Visible improvements in how skin looks and how makeup wears tend to develop over 2-4 weeks of consistent use. The full benefit builds over time with regular use. That is one of the reasons the guarantee is 60 days, not 30.
Where do you ship?
We currently ship within the United States. International shipping is not available at this time.
Can I buy Soleivar in stores?
Soleivar is only available through our website. We do not sell through third-party retailers. This allows us to control product quality, pricing, and the customer experience from start to finish.
What if I only want to try one product?
Start with the Radiant Hydration Serum. It is the best entry point. It addresses the most common concern (hydration that does not hold) and gives you a clear sense of whether Soleivar products work for your skin. The guarantee covers you either way.
Do you test on animals?
No. Soleivar products are not tested on animals.
How do I contact customer support?
Email us at support@soleivar.com. We respond within 24 hours on business days.